Mechanicsville, Virginia

Monday-Friday: 8am-6pm

Privacy Policy

Effective Date: July 30, 2026

1. Introduction

At Simmons & Son Lawn Care LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit libertylawncarerva.com, use our services, or communicate with us.

By using our website or providing your information, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

Full name
Email address
Phone number
Mailing address (if applicable)
Information submitted through website forms
Service inquiries and appointment requests
SMS opt-in information
Payment information (when applicable and processed through secure payment providers)
Any additional information you choose to provide when contacting us

We may also collect certain technical information automatically through your use of our website.

3. How We Collect Information

We collect information through a variety of methods, including:

Website contact forms
Estimate request forms
Appointment request forms
SMS opt-in forms
Phone calls
Email communications
Customer support interaction
Cookies and similar tracking technologies
Website analytics tools
Other information you voluntarily provide

4. How We Use Your Information

We use the information we collect to:

Respond to inquiries
Schedule appointments
Provide requested services
Send appointment confirmations
Send appointment reminders
Provide team arrival notifications
Send service updates
Process appointment rescheduling requests
Deliver estimates and pricing information
Send invoices and payment confirmations
Provide customer support
Improve our website and customer experience
Monitor website performance and analytics
Support internal business operations
Comply with legal obligations

5. SMS Communications

If you voluntarily opt in to receive SMS messages from Simmons & Son Lawn Care LLC, we may send text messages related to our services.

Our SMS communications may include:

Appointment confirmations
Appointment reminders (24–48 hours before scheduled service)
Day-of-service updates
Technician arrival notifications
Appointment rescheduling notices
Follow-up messages after service completion
Customer support responses
Estimates
Pricing information
Invoices
Payment confirmations

Customers opt in by submitting their phone number through our website at: libertylawncarerva.com

You may choose to receive SMS messages by submitting your information through our website forms and, where applicable, selecting the SMS consent checkbox.

Your consent to receive SMS messages is completely voluntary and is not a condition of purchasing any products or services.

If you opt in, you may receive text messages related to your inquiries, appointments, service updates, estimates, invoices, payment confirmations, and customer support.

Message frequency varies depending on your interactions with our business. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP.

6. SMS Privacy Statement

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Information Sharing

We respect your privacy and do not sell, rent, or share your personal information with third parties or affiliates for their marketing or promotional purposes.

We may share limited information with trusted service providers and subcontractors that help us operate our business. These providers receive only the minimum information necessary to perform their services on our behalf.

Examples include:

Payment processors
Appointment scheduling software
Customer relationship management (CRM) platforms
Customer service providers
Website hosting providers
SMS delivery providers
IT and technical support providers

These providers are contractually required to safeguard your information and may only use it for the services they provide to us.

We may also disclose information if required by law or to protect our legal rights.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we take commercially reasonable measures to help protect the information entrusted to us.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide and improve your browsing experience. These technologies may be used to:

Ensure the website functions properly
Remember your preferences
Improve website performance
Understand how visitors use our website

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

10. Third-Party Services

We may use trusted third-party service providers to support our business operations and deliver our services. These providers may assist with customer relationship management (CRM), appointment scheduling, payment processing, website hosting, analytics, email communications, and SMS messaging.

These service providers are authorized to access only the information necessary to perform services on our behalf and are required to protect your information in accordance with applicable privacy and security standards. Each provider maintains its own privacy policy governing how it collects, uses, and safeguards information.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Correct inaccurate information
Update your personal information
Request deletion of your personal information, where applicable

To submit a privacy request, please contact us using the information provided below.

12. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that information from a child has been collected, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Any updates will be posted on this page along with a revised Effective Date. Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Business Name: Simmons & Son Lawn Care LLC
Business Address: 6372 Kristy Star Lane Mechanicsville, VA 23111, USA
Phone Number: +1 804-385-5745
Email Address: [email protected]
Website: libertylawncarerva.com